Order Administrator

Warminster, PA 18974 US

Posted: 09/06/2018 Industry: Manufacturing Job Number: 31481 Pay Rate: $15-$17 City:

This position supports the Customer Service Representatives with parts sales support to internal and external customers by handling specific parts related inquiries in a timely and courteous manner to ensure customer satisfaction. 

Responsibilities:

  • Provide support to all customer service reps with quotations, order entry, credit card orders, setting up new customers, drop shipments, on line invoicing, and other aspects of the parts business.
  • Perform all functions necessary for proper processing of customer orders and quotations through the use of the Internet, order entry system, using machine manuals, and PC software.
  • Handle stress in a fast paced environment and be able to exercise independent judgement, with minimal supervision in decision making. 
  • Assist Accounts Payable/Receivables in basic accounting functions, such as processing credits for part returns, providing proof of delivery to ensure proper payment of invoices, receiving PO's so vendors can be paid.
  • Provide backup support for the customer service website by responding to or forwarding the customer inquires.
  • Provide web invoicing support for parts orders per customer requirements.
  • Some travel for training required.

The successful candidate will have:

  • Post High School training in business or related field
  • 2 years of customer service experience in a technical or sales environment.
  • Order entry experience desired.
  • Excellent verbal and written communication skills
  • Strong desire to provide quality service with a team approach to achieve customer satisfaction
  • Working knowledge of PC based software
  • Ability to prioritize multiple tasks in a fast-paced environment

If interested in this position, please submit a resume to jobsphilly@stivers.com

Refer to job #31481

EOE M/F/D/V

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