Member Services Representative

Englewood, CO 80112 US

Posted: 04/04/2019 Industry: Retail Job Number: 81657 Pay Rate: $10.00 Hr + Commission - Average is $15Hr City: Englewood

Member Services Customer Service Representative

Member Services Agent - Inbound Membership Sales

This position will receive incoming calls from members and prospective members regarding membership and available benefits and services.

Essential Duties and Responsibilities:

-Sell and service companies multiple and varied products and services; heavy emphasis on call center sales and up-selling.

-Receive and respond to membership and product inquiries by listening attentively and responding with first class customer service. 

-Process and receive customer calls and solicit additional sales of various memberships, services and products.

-Provide product knowledge to members by explaining the type of service or product offered.

-Convert customer inquiries to sales through established sales techniques with an emphasis on sales conversion rates.

-Update membership system and phone support system with required call and order information.

-Perform other duties as assigned

 

Training class starts April 15, 2019, 8:30am-5pm

Hours can vary, depending on need. Call Center opened 6am-9pm, 6-7 days a week, depending on department- Outbound Sales Department is closed on Sundays

Required Experience:

-High school Diploma or Equivalent; college degree or some college preferred

-At least one year in a call center setting and sales experience preferred.

-Strong interpersonal, verbal/written communication and listening abilities required.

-Must have effective organizational skills.

-Basic computer knowledge and ability to learn in-house computer programs essential.

-We are looking for enthusiastic, energetic outgoing candidates to join the team of a great retail/service company.

-Must be open to a flexible work schedule

-Looking for candidates with flexibility to work any shift between 6 am-9 pm-7 days a week, shifts start anywhere from 6 am-12:30 pm.

-Schedule will be 5 days a week, 8 hours a day. 

-Good work history to prove reliability and dependability

-Good work references

-Good communication skills and accurate keying skills

 

Location: Inverness Office Park

Fun, upbeat company and atmosphere! Rewards and bonuses based upon sales, good attendance and attitude. 

$12Hr while temp/training. Once perm 10Hr + commission

Base pay and bonus based upon; up-selling, Average low is $15Hr, never below $12.25Hr

Training class starts April 15, 2019, 8:30am-5pm

Hours can vary, depending on need. Call Center opened 6am-9pm, 6-7 days a week, depending on department- Outbound Sales Department is closed on Sundays

To be considered, please forward resume to aurora@stivers.com and refer to job number # 81657.

EOE M/F/D/V

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