Legal Intake Coordinator (Legal Assistant ) for Downtown Law Firm

Denver, CO US

Posted: 06/27/2019 Industry: Legal Job Number: 801009 Pay Rate: $21Hr - $24Hr City: Denver

Intake Coordinator For Downtown Law Firm 

Overview

The candidate is responsible for meeting with clients in person, while conferencing with a firm attorney via phone or video, and assisting in the execution of paperwork required for signing a client with law firm.

Responsibilities

  • Review and assigns new business intake
  • Screen telephone calls before scheduling an attorney-client consultation
  • Persistently monitor all potential new client inquiries (email, internet, phone and referrals)
  • Immediately contact every potential client and establish relationship with client
  • Follow up with pending inquiries
  • Update logs and reporting systems to reflect status of all potential new clients
  • Conduct potential new client interviews with genuine empathy and compassion
  • Schedule appointments for potential clients
  • Take accurate notes during the attorney-client initial consultation
  • Collaborate with our attorneys to complete the initial consultation process

 

Hours: Monday - Friday 8:30am- 5:00pm

Salary: $22.00Hr - $25.00Hr + free monthly Eco pass provided

Qualifications

  • 1+ years of experience in law firm
  • 2 or more years of customer service or sales experience
  • Case Management software experience is a major plus
  • Resourceful and motivated to solve issues as they arise
  • Customer service attitude

Candidates must have the following skills or personality traits for consideration:

-Microsoft Office skills (intermediate)

-BA Degree or legal field experience

-An upbeat and friendly and polite personality

-High attention to detail

-Strong oral and written communication skills

-Professional appearance

-Positive attitude and team player

-Professional, friendly and articulate phone voice

-Ability to meet new people and quickly establish trust

-Proficiency in Microsoft Word

-Bachelor's degree or legal experience is a must

Competitive benefits package

Free monthly Eco pass for Light Rail and/or RTD (avoid parking hassles)

Please forward resumes to denver@stivers.com and refer to job number # 801003.

EOE M/F/D/V

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