Entry Level Operations CSR - 2nd Shift

Maryland Heights, MO US

Posted: 07/03/2019 Job Number: 32841 Pay Rate: 16.00 City:

A St. Louis based company is in need of several Entry Level Operations Customer Service Representatives for their 2nd Shift team.  This is a rapidly growing business in the tech industry, and they are seeking someone interested in advancing within the organization - this company likes to promote from within!  The position will pay between $12.00 - $16.00 per hour, depending upon experience and education. The hours for the 2nd shift are 4: 00pm - 12: 00am (midnight), working a Sunday-Thursday OR Tuesday-Saturday schedule.

 

JOB DUTIES:
  • Answer incoming calls from maintenance technicians
  • Coordinate maintenance visits with clients
  • Complete follow-up documentation for all required maintenance
  • Resolve problems that arise during scheduled maintenance calls
  • Monitor critical alarms and client hubs
  • Dispatch emergency technicians
  • Data-entry of all documentation in various company systems
  • Additional duties as requested by manager
REQUIREMENTS: 
  • 1+ year of previous customer service experience
  • The completion of some collegiate level coursework is preferred
  • Excellent verbal and written communication skills
  • Stable work history
  • The ability to multi-task in a fast-paced environment
  • Per the client's request, the ability to pass a criminal background check and drug screen
Please apply online and attach a resume for immediate consideration. All qualified applicants will be contacted.
 
EOE M/F/D/V
Apply Online

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