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Customer Service Specialist 834559

Hudson, OH 44236

Posted: 03/03/2026 Job Category: Customer Service Job Number: 834559 Pay Rate: $18 - $20 per hour

Job Description


Join a Growing Financial Services Team as a Customer Service Specialist — Urgently hiring in Cleveland!

Job Title: Customer Service Specialist
Pay: $19 per hour
Hours: 9:00 am - 5:00 pm
Start Date: ASAP

Looking for a role that offers professional growth and the chance to make a tangible difference? Join a reputable financial services organization in Cleveland as a Customer Service Specialist and enjoy a supportive team environment while enhancing your skills in customer support. This position provides hands-on training and an opportunity to develop your career in a dynamic industry.

As a Customer Service Specialist, you’ll play a vital role in ensuring our clients receive exceptional service, helping to build lasting relationships and drive customer satisfaction. You’ll work closely with the customer support team and management to deliver timely and effective solutions, creating a positive experience for all stakeholders.

What You’ll Do:
  • Setup new customer accounts in the CRM system, ensuring accurate and complete information.
  • Add relevant documents to customer account files to maintain organized records.
  • Respond promptly to inbound calls and emails from clients and external contacts, providing professional assistance.
  • Resolve customer inquiries and issues efficiently to ensure satisfaction and retention.
  • Maintain detailed documentation of interactions and resolutions for future reference and quality assurance.

What You’ll Bring:
  • 1-2 years of experience in a professional customer service environment.
  • Basic proficiency in MS Excel, with the ability to work within spreadsheets effectively.
  • Strong interpersonal and communication skills, demonstrating professionalism in every interaction.
  • Quick learner who can adapt to new systems and processes with ease.
  • High level of professionalism, attention to detail, and a customer-focused attitude.

Why Join Us in Cleveland?
  • Enjoy competitive pay with opportunities to earn up to $20/hour.
  • Gain valuable experience in a respected financial organization with room for career advancement.
  • Be part of a collaborative, team-oriented culture that values your contribution.
  • Benefits include supportive work environment and potential growth pathways—perfect for building your professional future.

Location & Schedule:
This is a full-time, on-site position in Cleveland, Ohio, working weekdays from 9:00 am to 5:00 pm.

Ready to Take the Next Step?
If you’re eager to start your career as a Customer Service Specialist in Cleveland, apply today or contact our recruiting team to learn more. Don’t wait—we’re hiring now!

#SSO

Why Start Your Career Journey with Stivers?
Stivers has been connecting talented professionals with leading companies for decades. Whether you're searching for temporary, temp-to-hire, or permanent opportunities, our team is here to help you achieve your career goals.

Learn more about:

Take the next step in your career with Stivers—apply today and let us help you find your perfect match!

Protect Yourself from Job Scams

We’ve seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information—such as your Social Security number or banking details—outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.

All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don’t engage. Learn how to spot job scams and protect yourself here.

Equal Opportunity Employer:
Stivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Stivers will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

 

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About Hudson, OH

Discover exciting job opportunities in and around Hudson, Ohio! Located in Summit County, this charming town offers a perfect blend of small-town charm and big-city opportunities. With a thriving arts scene, including the historic Hudson art galleries and performances at the charming Western Reserve Playhouse, as well as access to major cities like Akron and Cleveland, there's no shortage of cultural experiences to enjoy. Plus, outdoor enthusiasts will love the numerous parks and recreation areas nearby, such as the scenic Hudson Springs Park. Whether you're looking to advance your career or enjoy a high quality of life, consider Hudson, OH as your next career destination. Explore our job listings today and take the next step towards a fulfilling career in this vibrant region.