Customer Service Representative

Itasca, IL 60143 US

Posted: 04/05/2019 Industry: Customer Service Job Number: 20289 Pay Rate: 35,000-40,000 City: Des Plaines

Our client is seeking a Customer Service Representative to join a dynamic, growing team at their Corporate Headquarters.  A leading provider of strategic solutions and services devoted to today’s ever-changing workplace environment.   

The main responsibility of the Customer Service Representative is to support the Sales Team Executives throughout the sales process and act as a liaison throughout the sales process.

Responsibilities include:

  • Preparing customer quotes
  • Place orders and maintain reports on all orders
  • Reconcile product discrepancies and merchant invoices
  • Track products to warehouse or customers location and schedule deliveries
  • Aid in settling punch list issues, file freight claims and issue orders for a replacement product
  • Answer phones and greet customers that come into the office
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