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Customer Service Representative 831211

Groveport, OH 43125

Posted: 11/05/2025 Job Category: Customer Service Job Number: 831211 Pay Rate: $18.00 per hour

Job Description


Your next opportunity is here — Urgently hiring Customer Service Representatives in Columbus! 

Job Title:
Customer Service Representative- Urgently Hiring
Pay: $18/hr
Hours: 8 AM - 4:30 PM 
Start Date: ASAP

We are looking for Customer Service Representatives in the Columbus area to join a dynamic team. In this role, you will serve as a key point of contact for customers, delivering exceptional service across chat, email, and phone. You’ll collaborate with marketing and operations to troubleshoot, resolve issues, and turn every customer interaction into a positive brand experience.

If you're a problem-solver with top-notch communication skills, a customer-first mindset, and the ability to thrive in a fast-paced, high-volume environment—we want you to join us in Columbus! 

What You'll Do: As a Customer Service Representative you will be responsible for:
  • Respond to customer tickets per day via chat, email, and phone with professionalism and empathy.
  • Resolve product, order, shipping, and return inquiries with efficiency and care, escalating complex issues as needed.
  • Advise customers on the return and warranty process, providing solutions and processing replacements where applicable.
  • Communicate trends, issues, and customer insights to the broader team to help inform improvements.
  • Cross-sell or refer products and services as appropriate to enhance customer experience and drive brand loyalty.

What You'll Bring:  The ideal candidate for this role will have:
  • 1–2 years of customer service experience (phone, chat, and email support). E-commerce experience is a plus.
  • Strong research, troubleshooting, and problem-solving skills.
  • Proficient in Microsoft Office and general administrative tasks.
  • Professional, positive, and supportive demeanor—especially when handling challenging interactions.
  • Experience with Gladly, Shopify, or Narvar is a plus.

Why Join Us in Columbus?
  • Be part of a supportive team culture in a fast-paced environment 
  • An opportunity to make an impact and gain valuable experience in the field 
  • ?Enjoy affordable health and prescription coverage with no waiting period
  • ?Benefits offered by employer if hired permanently

Location & Schedule:
This position is in office in Columbus and offers full time, first shift hours- 8 AM - 4:30 PM 

Ready to Take the Next Step?
If you’re ready to start a new position as a Customer Service Representative, apply today or contact our recruiting team to learn more. Don’t wait, we are hiring now!

?#SSO 
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About Groveport, OH

Ready to take the next step in your career? Explore job opportunities in the vibrant community of Groveport, Ohio and unlock a world of endless possibilities. Nestled in central Ohio, Groveport offers a perfect blend of small-town charm and big-city amenities. With its proximity to Columbus, the state capital, job seekers can enjoy a thriving job market while savoring local treasures like the historic Groveport Town Hall and the scenic Walnut Woods Park. Indulge in delicious Buckeye cuisine at local eateries and catch a show at the Southern Theatre in nearby Columbus. Join our growing team in Groveport and discover why this region is the perfect place to cultivate your career.