Phoenix, AZ 85043 US
Manages all aspects of customer service including answering inquiries via phone and e-mail, taking orders, and follow up services. Also may require research skills to troubleshoot customer problems. Customers may be internal or external with requests of varying degrees of complexity. Must have strong interpersonal, customer service and communication skills. 2 - 5 years experience.
This team is specifically looking for a candidate closer to the 5 year experience threshold. Experience is a MUST HAVE for this manager. Only a High School Diploma is necessary (with the desired years of experience).
Prefer strong Customer Service experience because employee will be tasked with decision making scenarios. This is NOT a call center environment so they do not provide scripted guidance.
The shift available is Monday-Friday 8am-5pm.