Lenexa, KS 66215 US
Lenexa company has an immediate need for Collection Department Supervisor to train, motivate and supervise the Collections Department staff.
Must be able to provide outstanding customer service; to positively and effectively interact with management and staff and able to motivate, train and supervise effectively.
Responsibilities include but not limited to the following:
Mastering all aspects of the departments work procedures.
Master all aspects of the company policies and procedures as relating to the department.
Interviews, hire and train staff.
Supervise and monitor staff's daily activity.
Maximize staff productivity through the use of motivation, management tools and positive work environment.
Help determine and assign daily work assignments and expedite work flow.
Assist in covering other daily work assignments as designated by management. assist in third party collection and special projects as designated by management.
Requires a High School diploma; proficient in Windows and MS Office Suite. Previous supervisory experience in a collection department or call center environment,, previous collection experience
Hours are Monday through Thursday from 8AM to 5.50Pm and On Friday from 8AM to 2:55PM
Pay will be $50K to $70K DOE