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Client Service Manager 841683

University Ht, OH 44118

Posted: 09/25/2026 Job Category: Accounting and Finance Job Number: 841683 Pay Rate: 105,000

Job Description


Client Service Manager - Urgently hiring near Shaker Heights! 

Job Title: Client Service Manager
Pay: $100,000 - $115,000
Hours: Monday - Friday, 8AM - 5PM
Start Date: ASAP

Ready for a career where client relationships and financial operations come together?  We are seeking a Client Service Manager in the Shaker Heights area to play a key role in supporting clients while keeping day-to-day funding activities running smoothly.

In this role, you’ll lead client service efforts, oversee funding-related operations, and partner with leadership to ensure accurate, efficient service. You’ll help strengthen client relationships and support the needs of staffing and transportation customers in a fast-paced environment.
 

What You'll Do
As a Client Service Manager, you will be responsible for:
  • Supervise and develop a team responsible for reviewing and processing weekly client funding activity.
  • Examine invoices, time records, purchase orders, bills of lading, and related documentation to confirm funding accuracy.
  • Ensure approved client payments and funding requests are processed correctly and within required timelines.
  • Monitor account activity, client performance, and debtor trends to identify potential risks or concerns.
  • Maintain strong client relationships by addressing service needs, resolving issues, and providing timely communication.
  • Investigate unusual account activity, operational challenges, and changing payment patterns
  • Partner with leadership and internal teams to resolve issues, improve workflows, and support efficient use of the Factor SQL system.

What You'll Bring
The ideal candidate for this role will have:
  • Bachelor’s degree in accounting, finance, business, or a comparable field required. 
  • 5+ years of experience in factoring, lending, financial services, or a related environment, along with prior team leadership experience.
  • Demonstrate strong analytical skills and the ability to accurately review account activity and financial documentation.
  • Communicate effectively with clients, coworkers, and leadership while building productive professional relationships.
  • Work comfortably with Microsoft Office and financial systems; experience with Factor SQL is a plus.
  • Stay organized and detail-oriented while managing competing priorities, resolving issues, and adapting to a fast-paced environment.

Why Join Us?
  • Be part of a team that values growth, innovation, and client satisfaction
  • Enjoy a supportive environment with opportunities for professional development
  • Competitive compensation package and benefits
  • Work for a company committed to fostering a positive work culture

Location & Schedule
This position is fully onsite in the Shaker Heights area and offers a standard Monday through Friday schedule.

Ready to Take the Next Step?
If you are ready to contribute your expertise as a Client Service Manager apply today or contact our recruiting team to learn more. Don’t wait — we’re hiring now!

#SSP

Why Start Your Career Journey with Stivers?
Stivers has been connecting talented professionals with leading companies for decades. Whether you're searching for temporary, temp-to-hire, or permanent opportunities, our team is here to help you achieve your career goals.

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Take the next step in your career with Stivers—apply today and let us help you find your perfect match!

Protect Yourself from Job Scams

We’ve seen an increase in scam attempts targeting job seekers. Please know that our team will never request sensitive personal information—such as your Social Security number or banking details—outside of our secure onboarding system. This system is the only method we use to collect the information necessary for employment.

All official communication will come from verified company email addresses or phone numbers. If something seems suspicious, trust your instincts and don’t engage. Learn how to spot job scams and protect yourself here.

Equal Opportunity Employer:
Stivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Stivers will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

 

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About University Ht, OH

Ready to take your career to new heights in University Heights, Ohio? This vibrant town, nestled near Cleveland, offers a wealth of job opportunities amid its charming streets and bustling community. Known for its close-knit neighborhoods, top-notch schools, and proximity to cultural hubs like the Cleveland Museum of Art, Playhouse Square, and the iconic Rock and Roll Hall of Fame, University Heights is a perfect blend of work and play. With renowned universities, diverse dining options showcasing local favorites like pierogies and Polish Boy sandwiches, and easy access to outdoor adventures at Forest Hill Park, job seekers will find endless possibilities for growth and fulfillment in this delightful city. Explore our listings now and discover the exciting career prospects awaiting you in University Heights, Ohio!