Find Jobs with Stivers

Care Manager 841879

Olivette, MO 63132

Posted: 10/02/2026 Job Category: Customer Service Job Number: 841879 Pay Rate: 22.00

Job Description


Customer Service Representative - Urgently hiring in St. Louis!

Job Title: Customer Service Representative
Pay: $21–$23/hour
Hours: Monday–Friday, 8:00 AM–5:00 PM
Start Date: ASAP

Looking for a customer-focused role where you can make a difference without the pressure of sales? Join a collaborative team in St. Louis as a Customer Service Representative, helping employer groups and their members navigate enrollment and available programs.

As a Customer Service Representative, you'll provide personalized support through phone outreach, follow-ups, and ongoing customer service. You'll receive hands-on training before taking ownership of your own assigned groups and members.


What You'll Do
As a Customer Service Representative, you will be responsible for

• Managing assigned employer groups and their members
• Making frequent outbound calls to members and providing helpful, professional support
• Reaching out to members who have recently changed insurance coverage and assisting with copay card enrollment
• Answering questions and providing a warm, positive customer experience
• Making follow-up calls and leaving voicemails as needed
• Entering and maintaining accurate member and client information in Salesforce
 

What You'll Bring
The ideal candidate for this role will have

• Strong customer service skills and a positive attitude
• Excellent interpersonal and communication skills
• Strong computer skills and attention to detail
• Reliability and dependability
• Willingness to learn insurance terminology and healthcare processes


Preferred Experience
• Salesforce or other CRM experience
• Healthcare, insurance, pharmacy, or PBM experience
• High-volume phone or customer/member support experience


Why Join Us in St. Louis?
• Join a family-oriented and collaborative team
• Opportunity to work in a thriving, customer-focused environment
• Receive great benefits
• Gain valuable experience in healthcare, insurance, and member support
• Retirement plan options such as 401k


Location & Schedule
This position is 100% onsite in St. Louis, Monday–Friday, 8:00 AM–5:00 PM. 


Ready to Take the Next Step?If you're eager to start a fulfilling career as a Customer Service Representative in St. Louis, apply today or contact our recruiting team to learn more. Don’t wait, we’re hiring now!

#SSO
Apply Online

Send an email reminder to:

Share This Job:

Related Jobs:

Login to save this search and get notified of similar positions.

About Olivette, MO

Begin your career journey in the vibrant community of Olivette, Missouri! Nestled in the heart of St. Louis County, Olivette boasts a perfect mix of small-town charm and big-city opportunities. With iconic landmarks like the St. Louis Art Museum, the lively Delmar Loop entertainment district, and the beautiful Forest Park nearby, there's never a shortage of things to explore. Enjoy the diverse cuisine, catch a show at the Fabulous Fox Theatre, or cheer on the St. Louis Cardinals at Busch Stadium. Join us in Olivette and discover a place where career growth meets an enchanting cultural scene. Explore our job listings today and uncover exciting opportunities in this dynamic region!