Bilingual Japanese Customer Service Rep

Los Angeles, CA 90017 US

Posted: 02/14/2019 Industry: Customer Service Job Number: 94318 Pay Rate: starts at $33,000/ yr /pay will commensurate with experience City: Los Angeles, CA

An international credit card company is seeking an experienced customer service rep that is bilingual in Japanese & English to join their team!

This role would provide customer service to existing cardholders and assist with travel needs though means of Internet, social media and telephone conversations.

REQUIRED SKILLS:

  • Ability to speak , read and write in Japanese business language and proficient in English
  • At least 2-5 years of customer service experience
  • Exceptional customer service skills
  • Ability to answer online questions, writes web blogs, and chat in Japanese.  Candidates will be tested in the ability of writing in Japanese during the interview process.
  • Experience in working in/with travel agencies is a plus 
  • Basic knowledge of credit card industry preferred
  • Basic knowledge of computer and social media platforms
     

This is a full time direct hire position that will start at $33,000/ annually and pay will commensurate with experience. Benefits are offered. Company pays full Medical, Dental, Vision, STD/LTD, Life & ADD for employees.

Candidates can submit their resume to LA@stivers.com and refer to job # 94318 in the subject line. EOE/M/F/D/V.

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