Temporary Client Account Representative

Bridgeton, MO US

Post Date: 05/30/2018 Job ID: 31906 Pay Rate: 13.00
A client of ours in the Bridgeton area is looking for a Temporary Client Account Representative to join their team! This is a long-term, temporary position slated to start immediately. This is a full-time position that pays between $12.00 - $13.00 per hour. The ideal candidate in this role will have previous experience working with a dedicated client in a customer service role, with the ability to research and resolve any issues that may arise.   Job Duties:
  • Receive inquires from client and internally from company regarding status updates, issues, delays, and other questions/concerns
  • Document requests/inquiries in company system to begin researching and resolving inquiries
  • Ask inquirer pertinent questions to facilitate a well-rounded understanding of the inquiry to better assist in obtaining an answer
  • Utilize online files and other online tools and company system(s) to access information and data necessary to resolve inquiry
  • Refer to available references and procedure manuals to research deeper into inquiry
  • Work with other company departments to facilitate prompt reply to client
  • Notify clients of resolution or updates regarding inquiries
  • Suggest changes and/or enhancements to existing procedures to overcome operational deficiencies


 

 
Requirements:
  • 1-3 years prior experience in logistics, high-level customer service, or account manager role required
  • Excellent oral and written communication skills required
  • Strong analytical skills with the ability to quickly learn new programs & systems
  • Proficiency in MS Excel required
  • A high level of detail orientation with the ability to multi-task required
  • Ability to commit to a long term project
Please apply online for immediate consideration. All qualified candidates will be contacted.

EOE M/F/D/V
 
 
 
 

Not ready to apply?

Send an email reminder to:

Share This Job:

Related Jobs: