Operations Center Rep - 1st Shift

Maryland Heights, MO US

Post Date: 05/10/2018 Job ID: 31842 Pay Rate: 12.00

A St. Louis based technical operations center is in need of an Operations Center Representative to join their team.  This is a rapidly growing business in the tech industry, and they are seeking someone interested in advancing within the organization - this company likes to promote from within!  The position will pay between $11.00 - $12.00 per hour, depending on experience, and has the potential for a salary review upon permanent hire. The hours for this role are 8: 00 am - 4: 00 pm, and shifts are either a Sunday - Thursday OR Tuesday - Saturday schedule.

 

JOB DUTIES:
  • Answering incoming calls from maintenance technicians
  • Coordinating maintenance visits with client contacts
  • Completing follow-up documentation for all required maintenance
  • Resolving problems that arise during scheduled maintenance calls
  • Monitoring critical alarms and client hubs
  • Dispatching emergency technicians
  • Entry of all documentation in various company systems
  • Additional duties as requested by manager
REQUIREMENTS: 
  • The completion of some collegiate level coursework
  • Excellent verbal and written communication skills
  • Stable work history
  • The ability to multi-task in a fast-paced environment
  • Per the client's request, the ability to pass a criminal background check and drug screen
Please apply online and attach a resume for immediate consideration. All qualified applicants will be contacted.
 
EOE M/F/D/V

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