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Customer Service 827200

Wentzville, MO 63385

Posted: 08/25/2025 Job Category: Office Clerical and Administration Job Number: 827200 Pay Rate: $25.00 per hour

Job Description


Job Title: Manufacturing Customer Service Representative

Pay: $25-$30 hr

Hours: Monday - Friday 8-5 

Start Date: ASAP
 
We are seeking a detail-oriented and customer-focused Customer Service Representative to join our Wentzville, MO team in a fast-paced manufacturing environment. In this role, you will serve as the primary point of contact for customers, handling inquiries, processing orders, coordinating with production and shipping teams, and resolving issues promptly and professionally.
 
As a Customer Service Representative, you will be responsible for:

  • Daily interface with internal and external customers to determine their needs and priorities

  • Process purchase orders, verify engineering status, check job histories, analyze future needs, validate WIP and inventory levels

  • Schedule/coordinate new program review meetings

  • Maintain customer files

  • Update monthly and weekly customer reports

  • Assist supervisors and managers to identity and resolve production problems
 
The ideal candidate for this role will have: 

  • High School diploma or general education degree (GED) required

  • 2-3 years of project management or case management experience

  • Strong communication skills, problem solving, time management

  • Knowledge of MS applications and strong Internet knowledge for accessing customer information and the ability to learn new systems and applications

  • Enjoys learning new skills and quickly adapts to organizational change

  • A willingness to work extra hours or perform extra work if required

  • Fast paced environment
 
Ready to take the next step? Apply now for this Manufacturing Customer Service Representative role in Wentzville, MO—or contact us to learn more!

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Stivers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. We celebrate diversity and are committed to creating an inclusive environment for all employees. Stivers will provide reasonable accommodations for people with disabilities in all parts of the hiring and employment process.

 

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About Wentzville, MO

Ready to kickstart your career in the vibrant area surrounding Wentzville, Missouri? This thriving region, nestled in the heart of St. Charles County, offers job seekers an array of unique benefits and growth opportunities. Imagine working in a community known for its picturesque parks like Quail Ridge Park and innovative companies like General Motors located in the nearby industrial park. Whether you're exploring quaint downtown Wentzville, grabbing a bite of St. Louis-style BBQ at one of the local eateries, or catching a show at the nearby Foundry Art Centre, this area has something for everyone. Don't miss out – discover your next career move in this enchanting region!