Leawood, KS 66211 US
Leawood,KS company looking to add a Member Support and Operations Specialist to their busy Membership Division. Hours are Monday through Friday from 9:00 a.m. to 5;30 p.m. Pay is $15/hr. Great benefits and working conditions.
This position is the front line contact with their members/customers. Provide superior level of customer service to internal and external contacts. Handle member/customer contacts and inquiries completely, accurately, and timely regardless of channel (in and outbound phoneme-mail, fax,etc.) in a fast pace environment. Resolve complaints and problems to the satisfaction of the member/customer, including any questions/issues requiring follow-up and exercises independent judgment within set guidelines. Enter data and other relevant information in the company management system. Educate callers about the association's products and services.
Requires a high school diploma or GED. Customer service/communication skills Strong ability to multi task. Positive, professional and customer oriented attitude. Excellent data entry skills. Be willing to accept coaching and direction. Proficient with computers , including excellent typing speed. Knowledge of Word and Excel is helpful.
Resumes required. Only qualified applicants will be contacted for interviews.