Jr. Business Analyst

Denver, CO US

Posted: 09/10/2018 Industry: Construction Job Number: 81633 Pay Rate: $52K - $55K City:

Jr. Business Analyst / Desktop IT Help Desk

Southern part of the DTC area, contracting company is looking for  a Business Analyst to also help Help Desk.

Full-time permanent opening

Competitive wages and benefits

$52K-$55K

Duties:

  • Directly support onsite and offsite users (400+).
  • Troubleshoot all technology issues including workstations, basic network infrastructure, printers, application software, and system software, supporting servers and supporting 3rd party vendors; escalating to 3rd party support vendors as needed.
  • Assist and manage with business applications projects, BPR projects and infrastructure projects.
  • Approve and apply software updates to the corporate equipment and servers as needed.
  • Backup/Restore critical corporate data, support, test, update approved DR strategy
  • Update and maintain helpdesk knowledge base information and processes.
  • Maintain confidentiality of organization, project, fiscal and personnel related information.
  • Basic Project management experience 2+ years
  • Microsoft Windows Server 2008-2016 management
  • Knowledge of Active Directory, Security, Windows Server Environments
  • General knowledge of Exchange Administration
  • General Windows 7/10 setup, diagnostics, hardware and software
  • Understanding of network protocols and management
  • Network Admin capabilities a plus
  • Ability to manage and track the status of requirements throughout project lifecycle; enforce and redefine as necessary.
  • Ability to communicate changes, enhancements, and modifications of business requirements– verbally or through written documentation to project managers, sponsors, and other stakeholders so that issues and solutions are understood.

Please forward resumes to denver@stivers.com and refer to job number # 81633

EOE M/F/D/V

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