Inbound Call Center Representatives (Licensed)

Blue Bell, PA 19422 US

Post Date: 05/02/2018 Job ID: 31469 Industry: Insurance Pay Rate: $14.50 to $18.00 per hour

Stivers Staffing Services is recruiting Licensed Agent/Inbound Call Center Representatives for Long-Term Contract positions in Blue Bell, PA.

The health care industry is one of the fastest growing in the nation. If you have your Accident & Health Insurance License, then this is an excellent opportunity to launch your career!

·         This is a long-term temporary opportunity beginning: now-to-late Summer 2018 (depending on the program) and ending: early-to-late Winter 2019 (depending on the program).

  • Highmark O65 beginning/training date: 9/3
  • Highmark U65 beginning/training date: 9/17
  • Humana PDP beginning/training date 9/10
  • Humana RPPO beginning/training date: 9/3
  • HCSC beginning/training date 9/10

·         Hours are relatively flexible with both full-time or part-time schedules!

·         Starting pay is $14.50/hour, but there is opportunity to move into a Team Lead/Supervisor position paying up to $18+/hour!

  • Pay depends on experience and amount of years worked with this company.

·         Spanish fluency is a big plus!

·         Supervisory/Quality Control experience is a plus.

·         Previous call center/customer service experience is a plus, but not required!

·         Most workers will undergo paid training for the position (training does not include acquiring the Accident & Health Insurance License)

 

 

Responsibilities of the Licensed Agent/Inbound Call Center Representative:

·         Take incoming calls from Medicare/Medicaid recipients regarding their medical plans

·         Assist customers with choosing the best healthcare plan for their needs

·         Close the call by enrolling customer with a healthcare plan

·         Advise customers of current promotions on behalf of the insurance company

·         Maintain schedule adherence (attendance, punctuality, use of AUX time)

 

 

If you or someone you know is interested, please call 215-561-1355 and ask for Rich or email your resume to jobsphilly@stivers.com

Please bring a gov. issued photo ID, a second form of ID, and an updated resume.

 

 

Instructions for Getting Started AFTER you've interviewed with Stivers Staffing Services in Philadelphia

·         Those who have worked with this company in the past will be emailed a link on 6.5.2018 to update your account - if you have not received the link, please call us at 215.561.1355

  • You should use your log-in and password information from last year; if you forgot your password, click "forgot password;" if you for both your log-in ID and password, then you will have to create a new account.
    • All candidates must confirm
      • that you are 18 years or older; failure to confirm this will result in an automatic rejection
      • that you have a license and enter in the NPN #; failure to confirm this will result in an automatic rejection
      • that you have at least a GED/HS diploma; failure to confirm this will result in an automatic rejection
      • 5-year work history; failure to confirm this will result in an automatic rejection 

·         New applicants who are hired will receive a link via email from Stivers Staffing Services on how to create an account soon.

·         After you complete the online application, you will receive an email with exact starting dates and times.

 

 

*FURTHER DETAILS OF THIS POSITION WILL BE UPDATED PERIODICALLY*

Last update: 7.13.2018

 

Requirements of the Licensed Agent/Inbound Call Center Representative:

·        Accident & Health Insurance License (or recently expired)

·        HS Diploma or Equivalent

·        Prior sales/service experience in a related environment (sales/service, call center preferred)

·        Computer literacy

·        Excellent oral & written communication skills

·        Strong listening and analytical skills

·        Reliable Transportation

·        Ability to pass a general background screening

·        Ability to pass a general drug screening

  • Some returnees must undergo a drug screening at the Stivers Staffing Philadelphia office. If necessary for you, you will receive a call and an email from Stivers Staffing Services.

 

Last update: 6.6.2018

EOE M/F/D/V

This employer is an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, status, protected veteran status or any other characteristic protected by law.


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