Customer Service Representative

Denver, CO US

Post Date: 03/19/2018 Job ID: 801950 Industry: Call Center/ Customer Service Pay Rate: 13.00Hr

Customer Service Representative - Part-time  Overnight Openings!  

Customer Service Representative - ASAP - Monday-Friday Shift 3:30pm - 10pm - Downtown Denver

Small 24/7 Call Center

All Incoming Customer Care Calls

Downtown Denver

Call center is 24/7 
Bilingual talent a plus
Position duties:
• Answering telephone call inquiries.
• Assisting customers in completing their enrollment and activation process.
• Researching and resolving issues to drive customer retention and satisfaction.
• Promoting organization's products and services.
• Outbound call campaigns.
• Light clerical work.

Requirements: 

• Must pass extensive criminal background check (no misdemeanors/felonies) and drug test
• High School Diploma (college degree a plus)
• Call center experience
• 3 years or more previous customer service experience

Key Competencies:

• Positive attitude/flexibility/team player
• Strong customer service skills; ability to deliver world class customer service
• Strong de-escalation skills
• Communication and multi-tasking skills
• Active listening and problem solving skills

Please forward resume to denver@stivers.com and refer to job number # 801950.

EOE M/F/D/V


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