Customer Service Representative
Customer Service Representative - Part-time (2) Overnight Openings! Sat. & Sun. 10:00pm- 8:30am
Customer Service Representative- Sat/Sun 10pm-8:30am 20Hr work week; Friday & Saturday Shift 10pm-8:30am Downtown Denver
Small 24/7 Call Center Downtown Denver- ASAP All Incoming Customer Care Calls
Call center is 24/7 and is located in downtown Denver.
Bilingual talent a plus
• Answering telephone call inquiries.
• Assisting customers in completing their enrollment and activation process.
• Researching and resolving issues to drive customer retention and satisfaction.
• Promoting organization's products and services.
• Outbound call campaigns.
• Light clerical work.
• Must pass extensive criminal background check (no misdemeanors/felonies) and drug test.
• High School Diploma (college degree a plus)
• Call center experience
• 3 years or more previous customer service experience
• Positive attitude/flexibility/team player
• Strong customer service skills; ability to deliver world class customer service
• Strong de-escalation skills
• Communication and multi-tasking skills
• Active listening and problem solving skills
Please forward resume to firstname.lastname@example.org and refer to job number # 801934.