Bilingual Outbound Representative
St Louis, MO
The schedule for this position is 9: 00 am-6: 30 pm, Monday-Friday, with one late day per week (9: 00am-8: 00pm) and 2 Saturdays per month (10: 30 am-4: 00 pm). To accommodate Saturday hours, candidates will be given a day off during the week if they are scheduled for a Saturday shift.
The company offers excellent benefits including medical and dental insurance, a generous vacation/holiday package, 50k in life insurance and short-term disability insurance paid by the employer. Get your foot in the door with a GREAT company!
- Place outbound calls to prospective leads/customers regarding loan refinancing
- Answer inbound calls and provide excellent customer service
- Consult with customers about refinancing opportunities to reduce interest rates
- Make product recommendations to meet customer needs
- Build strong, trusting relationships with new and existing customers
- Enter client information and conversations into proprietary company system
This is a great opportunity for a sales-driven candidate, and has the strong potential for future career growth in the loan/refinancing industry!
- Fluency in Spanish and English both written and verbal
- 1-3 years prior customer service experience required
- Previous experience in a sales role strongly preferred
- Must be comfortable in a goal driven environment selling a product to customers
- Ability to commit to weekend hours as necessary
- Proficient typing and data entry skills