Bilingual Customer Service Representative

Olivette, MO US

Post Date: 03/28/2018 Job ID: 31719 Pay Rate: 15.00

Our client, a growing  healthcare  product company located in  Olivette, is seeking a Bilingual Customer Care Representatives for an upcoming training class on January 20th.   This is a full-time, temp-to-hire, opportunity that pays $15.00 per hour, plus incentives. The schedule for this position is 9: 30am-6: 00pm, Monday-Friday, with one late day per week (10: 30am-7: 00pm) and 1-2 Saturdays per month. 

What sets this employer apart from other companies are the wealth of opportunities, and the FUN, FAMILY ATMOSPHERE. Get your foot in the door with a GREAT company!   If hired permanently, this company offers medical and dental insurance, long-term disability, sick leave, life insurance, 401K, and profit sharing are available. 
 
JOB DUTIES:
  • Answer inbound calls and provide excellent customer service in both English and Spanish
  • Place outbound calls to prospective leads/customers (not cold calling) 
  • Consult with customers about their personal health care needs
  • Make product recommendations to meet client needs
  • Build strong, trusting relationships with new and existing customers
  • Enter orders into the system and process payments

 
REQUIREMENTS:
  • Fluency in Spanish and English
  • Prior customer service experience
  • The ability to independently handle complaints and escalated situations in a business setting
  • Excellent communication skills, both written and verbal
  • Comfortable in a metrics driven environment
  • Strong attention to detail and organizational skills
  • Computer proficiency 
  • The ability to consistently deliver high-quality service to both internal and external customers
 
Please apply online for immediate consideration. All qualified applicants will be contacted.


EOE M/F/D/V

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