Banking Customer Care Rep
Overland Park, KS US
Bank with 16 locations in this area, Kansas and Oklahoma is looking for an outgoing individual to contribute to the branch sales goals by aggressively selling products to new and existing customers by identifying problems, needs and opportunities. Cross sell bank products. Identify opportunities to sell consumer loans, accept the loan application and facilitate loan closings. Provide exceptional customer service by acknowledging every customer, smiling and greeting them, introducing yourself using eye contact and thanking the customer. Handle customer transactions quickly, accurately and efficiently. If appropriate, maintain and balance cash drawer. Maintain in-depth knowledge of products and services, including digital services and delivery options. Participate in branch promotions and marketing initiatives, Understand and comply with bank policy, laws and regulations.
Requires an HS Diploma or GED
Current NMLS SAFE Act registrations or the ability to be registered within 30 days is required.
Sales experience, customer service, cash handling, bank or other financial service experience preferred. Successful completion of Teller and FSR training preferred.
Will need to be able to pass the bank's credit check