Part-time Call Center Representative

St. Louis, MO

Post Date: 07/05/2017 Job ID: 30939 Pay Rate: 12.25

Our client, a financial institution in the West County area, is seeking a part-time customer service representative to join their team! This is a temporary assignment, slated to last approximately 3 months, but could be extended for the right candidate. The hours for this opportunity are 9 am - 1 pm, Monday through Friday, and pays $12.25/hr. The candidate in this role will primarily be responsible for providing a high level of customer service by answering calls, replying to emails, assisting with opening and processing new accounts, and performing account maintenance services as requested.

 

Job Duties:
  • Answer incoming calls and provide excellent, professional customer service
  • Review and reply to customer emails, instant messages, and online chat requests
  • Set up new accounts, including filing, scanning, and data entry of account information & data
  • Assist prospective customers in setting up accounts, including finding areas of missing data and missing forms
  • Follow up on new account leads
  • Assist with service requests, such as deposits, withdrawals, and other maintenance issues
  • Other duties as assigned
Requirements:
  • 2-5 years prior office support or customer service experience required
  • Associate's degree in Business, Finance, or a related field, or equivalent combination of education and experience highly preferred
  • Basic understanding of financial services, investment products, and services
  • Quick and accurate data entry and typing skills
  • Familiarity with MS Word, Excel, and Outlook
  • Ability to commit to a part-time contract assignment
Please apply online for immediate consideration. All qualified candidates will be contacted.

EOE M/F/D/V

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