IT Support Technician

St. Louis, MO

Post Date: 10/20/2017 Job ID: 31313 Pay Rate: 16.00
One of our clients in the financial industry located in West County is seeking an entry-level computer technician to join their team! This is a full-time temporary opportunity slated to last approximately 4 months and will pay within the range of $14.00-$18.00 per hour depending on experience. In this role, the candidate will be providing operations and monitoring support, which will involve a variety of technical, troubleshooting, and customer service tasks.   Job Duties:
  • Monitoring and first level troubleshooting of the operation of the systems (file transmission, backups, system hardware, and software upgrades)
  • Daily, weekly, and monthly batch processing while monitoring integration between systems
  • Operate, monitor, and maintain all partitions of servers
  • Maintain an accurate record of computer performance, malfunctions, reruns, and other difficulties
  • Partner with IT department to ensure resolution of logged issues
  • Provide excellent and timely customer service
  • Assist in maintaining IT policies & procedures, making updates as needed
  • Other duties as assigned
Requirements:
  • Associate's degree in IT or related field, OR equivalent combination of education and experience
  • 1+ years customer service required
  • 1+ years Microsoft Windows Server Environment experience preferred
  • Working knowledge of internet and intranet concepts
  • Basic technical software and hardware troubleshooting skills
  • Familiarity with computer networking technologies (protocols, physical connectivity, etc.) required
  • Ability to work off hours as requested
Please apply online for immediate consideration. All qualified candidates will be contacted.
 
EOE M/F/D/V
 

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