Customer Service Representative
Small 24/7 Call Center Downtown Denver- ASAP- March 2018- Also Permanent Positions- All Incoming Customer Care Calls
Assignments are temporary ASAP- March 2018- Potential for permanent placements!
1 position 7:00am – 3:30pm M-Thurs
8:00am – 4:30pm Sunday
1 position 9:00am – 5:30pm or M-F
9:30am – 6pm
1 position 7:00am – 5:30pm S/S
11:30am – 10:00pm S/S
1 position 4:00pm – 10:00pm M-F
1 position 5:30am – 2:00pm F-Tues
Call center is 24/7 and is located in downtown Denver.
Bilingual talent a plus
• Answering telephone call inquiries.
• Assisting customers in completing their enrollment and activation process.
• Researching and resolving issues to drive customer retention and satisfaction.
• Promoting organization's products and services.
• Outbound call campaigns.
• Light clerical work.
• Must pass extensive criminal background check (no misdemeanors/felonies) and drug test.
• High School Diploma (college degree a plus)
• Call center experience
• 3 years or more previous customer service experience
• Positive attitude/flexibility/team player
• Strong customer service skills; ability to deliver world class customer service
• Strong de-escalation skills
• Communication and multi-tasking skills
• Active listening and problem solving skills
Please forward resume to email@example.com and refer to job number # 801927.