Customer Service Representative

Denver, CO

Post Date: 10/27/2017 Job ID: 801927 Industry: Call Center/ Customer Service Pay Rate: 12.50Hr

Small 24/7 Call Center Downtown Denver- ASAP- March 2018- Also Permanent Positions- All Incoming Customer Care Calls

 

Assignments are temporary ASAP- March 2018- Potential for permanent placements!

Downtown Denver

$12.50 hr-

Available Shifts:

              1 position      7:00am – 3:30pm          M-Thurs

                                  8:00am – 4:30pm          Sunday

 

             1 position       9:00am – 5:30pm or       M-F

                                  9:30am – 6pm  

 

           1 position            7:00am – 5:30pm        S/S

                                   11:30am – 10:00pm      S/S

           1 position            4:00pm – 10:00pm      M-F

 

           1 position            5:30am – 2:00pm       F-Tues

Call center is 24/7 and is located in downtown Denver.
Bilingual talent a plus
Position duties:
• Answering telephone call inquiries.
• Assisting customers in completing their enrollment and activation process.
• Researching and resolving issues to drive customer retention and satisfaction.
• Promoting organization's products and services.
• Outbound call campaigns.
• Light clerical work.
 

 

Requirements:
• Must pass extensive criminal background check (no misdemeanors/felonies) and drug test.
• High School Diploma (college degree a plus)
• Call center experience
• 3 years or more previous customer service experience

 

Key Competencies:
• Positive attitude/flexibility/team player
• Strong customer service skills; ability to deliver world class customer service
• Strong de-escalation skills
• Communication and multi-tasking skills
• Active listening and problem solving skills

Please forward resume to denver@stivers.com and refer to job number # 801927.

EOE M/F/D/V

 


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