Customer Service - All shifts

Maryland Heights, MO

Post Date: 01/11/2018 Job ID: 31555 Pay Rate: 12.00

A St. Louis based technical operations center is in need of several entry-level Customer Service Coordinators to fill immediate openings in all shifts.  This is a rapidly growing business in the tech industry, and they are seeking someone interested in advancing within the organization - this company likes to promote from within!  The position will pay between $11.00 - $13.00 per hour, depending upon the shift and experience. 




AVAILABLE SHIFTS:
  • 1st Shift: 8: 00am - 4: 00pm
  • 2nd Shift: 4: 00pm - 12: 00am
  • 3rd Shift: 12: 00am - 8: 00am
  • All shifts will work either a Sunday-Thursday OR Tuesday-Saturday schedule
  • Part-time candidates who are available to work 2-3 full days/week may also be considered

 

JOB DUTIES:
  • Answering incoming calls from maintenance technicians
  • Coordinating maintenance visits with client contacts
  • Completing follow-up documentation for all required maintenance
  • Resolving problems that arise during scheduled maintenance calls
  • Monitoring critical alarms and client hubs
  • Dispatching emergency technicians
  • Entry of all documentation in various company systems
  • Additional duties as requested by manager
REQUIREMENTS: 
  • The completion of some collegiate level coursework
  • Excellent verbal and written communication skills
  • Stable work history
  • The ability to multi-task in a fast-paced environment
  • Per the client's request, the ability to pass a criminal background check and drug screen
Please apply online and attach a resume for immediate consideration. All qualified applicants will be contacted.
 
EOE M/F/D/V

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