Bilingual Account Representative - Mandarin Chinese

St. Louis, MO

Post Date: 08/03/2017 Job ID: 31026 Pay Rate: 12.25
Our client, a financial organization located in the West County area,  is currently seeking a Bilingual Customer Account Representative to  assist  their busy team. This is a full-time, long-term, temporary assignment, and will pay $12.25/hr. 
JOB DUTIES:
  • Answer incoming calls and provide excellent customer service in both Chinese and English
  • Reply to customer email, instant messages, and online chat requests from clients
  • Set up new accounts
  • Perform data entry and other clerical duties
  • Assist with service requests such as deposits, withdrawals, and other maintenance issues
  • Additional duties as assigned

REQUIREMENTS:
  • Fluency in Mandarin Chinese and English
  • Associate degree in Finance or related field, OR equivalent combination of education and experience
  • Excellent communication and customer service skills
  • Fast and accurate data-entry 
  • Proficiency in Microsoft Office (Word, Excel and Outlook)
  • Professional and courteous demeanor  

Please apply online for immediate consideration. All qualified applicants will be contacted.

 

EOE M/F/D/V


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